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In this episode, we're taking another look at shortages in the nursing workforce. Healthcare has faced workforce shortages in the past, and even before the COVID-19 pandemic made things even worse. The American Nurses Association and the U.S. Bureau of Labor Statistics forecast the retirement of more than half a million registered nurses by the end of 2022. Our guests are from the M. Louise Fitzpatrick College of Nursing at Villanova University, located just outside of Philadelphia, Pennsylvania.

Dr. Brom teaches in the undergraduate curriculum and is a health services researcher interested in examining nurse and nurse practitioner workforce issues and contributions to improved health outcomes across a variety of patient populations. Her work utilizes a variety of data sources including electronic health records and larger administrative claims-based data sets. Dr. Brom has over 10 years of clinical, administrative, and educational experience in the oncology setting. Her current projects include examining the influence of nurse practitioners on diminishing racial and ethnic disparities in ambulatory care, implementing a clinical pathway to improve post-hospitalization outcomes for socially at-risk individuals, and the impact of COVID-19 on the healthcare workforce.

Heather Brom, PhD, RN

Eastwood Family Endowed Assistant Professor of Nursing, Villanova University

Donna S. Havens, PhD, RN, FAAN, is the Connelly Endowed Dean of the Villanova University M. Louise Fitzpatrick College of Nursing. She began in that role June 30, 2018. Her career in the nursing profession spans decades and has included a blend of roles in nursing practice, academia, administration and research in the U.S. and abroad. Dr. Havens brings broad international experience to her role at Villanova. She has held several appointments abroad, including as a visiting international scholar at the School of Nursing, Midwifery and Social Work at the University of Queensland in Brisbane, Australia. She also served as the Frances Bloomberg International Distinguished Visiting Professor at the University of Toronto Lawrence S. Bloomberg Faculty of Nursing and as a visiting professor in the National Nursing Research Unit at the King’s College Florence Nightingale School of Nursing, Midwifery and Palliative Care in London. 

Donna S. Havens, PhD, RN, FAAN

Connelly Endowed Dean and Professor of the M. Louise Fitzpatrick College of Nursing, Villanova University

Healthcare has faced workforce shortages in the past, and even before the COVID-19 pandemic made things even worse. Our guests are from the M. Louise Fitzpatrick College of Nursing at Villanova University, located just outside of Philadelphia, Pennsylvania.


Shortages in the Nursing Workforce

Each year, ECRI releases its Top 10 Patient Safety Concerns list identifying potential sources of danger for patients and staff. We believe these risks require the greatest focus for the coming year.In this episode, we're taking another look at shortages in the nursing workforce. Healthcare has faced workforce shortages in the past, and even before the COVID-19 pandemic made things even worse. The American Nurses Association and the U.S. Bureau of Labor Statistics forecast the retirement of more than half a million registered nurses by the end of 2022. Our guests are from the M. Louise Fitzpatrick College of Nursing at Villanova University, located just outside of Philadelphia, Pennsylvania. Dr. Heather Brom is the Eastwood Family Endowed Assistant Professor of Nursing, and Donna Havens is the Connolly Endowed Dean and Professor of the M. Louise Fitzpatrick College of Nursing. They look at the nursing shortage through the lens of nurse education, including how schools of nursing have adapted during the COVID-19 pandemic, which limited students’ opportunities for in-class and clinical learning, and steps need to continue evolving nurse education to meet the nation’s growing needs.Learn more about <a href="https://www.ecri.org/top-10-patient-safety-concerns-2022/" rel="noopener noreferrer" target="_blank">ECRI’s Top 10 Patient</a> <a href="https://www.ecri.org/top-10-patient-safety-concerns-2022/" rel="noopener noreferrer" target="_blank">Safety Concerns 2022</a> and download the report today.

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Welcome to Smart Healthcare Safety from ECRI, where we discuss real healthcare safety issues. The goal of this podcast is to bring ECRI's guidance to life. The recommendations are meant to help you get from being aware of an issue to assuring that your patients are safe.  Hear from our experts and guests on topics that affect your delivery of safe patient care.

Smart Healthcare Safety from ECRI

In this episode, we're talking about ECRI’s number one Top 10 concern for 2022: staffing shortages and the potential dangers to both the patients and the staff. Prior to 2021, there was a growing shortage of both clinical and non-clinical staff, but the problem has grown exponentially. Our guest is Ernest Grant, PhD, RN, FAAN, the 36th President of the American Nurses Association (ANA).

Dr. Ernest J. Grant is the 36th president of the American Nurses Association (ANA). A distinguished leader, Dr. Grant has more than 30 years of nursing experience and is an internationally recognized burn-care and fire-safety expert. He previously served as the burn outreach coordinator for the North Carolina Jaycee Burn Center at University of North Carolina (UNC) Hospitals in Chapel Hill. In this role, Grant oversaw burn education for physicians, nurses, and other allied health care personnel and ran the center’s nationally acclaimed burn prevention program. Grant holds a BSN degree from North Carolina Central University and MSN and PhD degrees from the University of North Carolina at Greensboro. He was inducted as a fellow into the American Academy of Nursing in 2014. He is the first man to be elected to the office of president of the American Nurses Association.

Ernest J. Grant, PhD, RN, FAAN

President, American Nurses Association 

In this episode, we're talking about ECRI’s number one Top 10 concern for 2022: staffing shortages and the potential dangers to both the patients and the staff.


Top Patient Safety Concern–Staffing Shortages

In this episode, we’re talking to our guest from Valleywise Health's Refugee Women's Health Clinic, serving more than 9,000 refugees since 2008 from over 60 countries and is located in the greater Phoenix, Arizona area; specifically, Maricopa County. The Refugee Women's Health Clinic has a long-established infrastructure of community partnership, engagement, and shared community leadership that through collaboration facilitate and coordinate culturally competent care, services, and support.

Dr. Crista Johnson-Agbakwu, an Obstetrician/Gynecologist at Valleywise Health, is Founding Director of the Refugee Women’s Health Clinic and Director of the Office of Refugee Health, in the Southwest Interdisciplinary Center at Arizona State University. Her research investigates strategies to advance sexual and reproductive health equity for newly-arrived refugee women, particularly those who have undergone Female Genital Mutilation/Cutting (FGM/C) as well as Gender-Based Violence (GBV). She has led a federally funded effort to improve health care services, community engagement and provider cultural competency on FGM/C and has provided consultative expertise to the CDC and WHO on refugee women’s health and FGM/C. 

Crista Johnson-Agbakwu, MD, MSc, FACOG

Founder and Director of the Valleywise Health Refugee Women’s Health Clinic

In this episode, we’re talking to Dr. Crista Johnson-Agbakwu from Valleywise Health's Refugee Women's Health Clinic, serving more than 9,000 refugees since 2008 from over 60 countries.


Fighting Healthcare Disparities | Supporting the Refugee Community

In this episode, we're talking about wound care biologics—products used to treat all sorts of acute and chronic wounds in hospitals and other care settings. ECRI experts will review what wound care biologics are and some of the challenges that providers face in terms of purchasing and inventory management. Our guests will also discuss strategies to ensure that the right products are available to caregivers at the right time, taking into account some of the challenges that those providers will have in knowing which products will work for which patients.

Ayreece Mason has been with ECRI for 5 years, functioning as a medical supply specialist within Supply Guide group focusing on our Functional Equivalents offering. She has a Bachelor’s degree in biology. 

Ayreece Mason

Medical Supply Specialist II

Jillian Hillman has been with ECRI for two years, managing the development of Functional Equivalents with the Supply Guide team. She holds a BS in Chemical Engineering and a PhD in Bioengineering and has over 10 year of research experience in drug delivery, biomaterials, wound healing and regenerative medicine. Recent Functional Equivalents categories where she has applied her expertise include SARS-CoV-2 Diagnostic Tests, Peripheral Stents and Tissue Bulking Agents.

Jillian Hillman

Manager, Functional Equivalents Technical Development, ECRI

In this episode, we're talking about wound care biologics—products used to treat all sorts of acute and chronic wounds in hospitals and other care settings.


Overcoming Challenges with Wound Care Biologics

This episode is part of a series regarding the ECRI and the ISMP Patient Safety Organization's (PSO) annual Deep Dive report.The 2021 Deep Dive report focuses on issues of racial and ethnic disparities in healthcare. Research has repeatedly confirmed that members of racial and ethnic minority groups are more likely to experience disparities in care, including having an increased risk of being uninsured or underinsured, lacking access to care, and experiencing worse health outcomes for treatable and preventable conditions.In this episode, we’re talking to guests from Thomas Jefferson University Hospital and the Frazier Family Coalition for Stroke Education and Prevention. They'll discuss an initiative, "Advancing Health Equity and Stroke Prevention through Collaboration," that is being conducted by the Philadelphia Collaborative for Health Equity and the Frazier Stroke Coalition in partnership with Thomas Jefferson University Hospital and Temple Hospital. We'll talk about how the collaborative's mission is to leverage health as a catalyst to help Philadelphians reach their full potential by addressing the drivers of health and health outcomes and how these efforts fit into larger programs to fight inequities.

Joining the Jefferson Health System just prior to the pandemic, Dr. Brooks quickly became integral to the Center City Division pandemic response as the Chief Medical Officer of the Center City Division of Thomas Jefferson University Hospitals, Inc./ Dr. Brooks is deeply engaged in quality and safety initiatives, and is a lead architect of Jefferson’s REAL TALK vaccine promotion campaign. Dr. Brooks was named the Executive Vice President, Chief Community Health Equity Officer, TJU, and is leading the Philadelphia Collaborative for Health Equity, while continuing to lead as Chief Medical Officer of TJUH, Inc. 

Sandra E Brooks, MD, MBA

Executive Vice President, Chief Community Health Equity Officer, TJU; Chief Medical Officer, Thomas Jefferson University Hospitals, Inc.

Neva White serves as the Executive Director of the Frazier Family Coalition for Stroke Education and Prevention and Director Philadelphia Collaborative for Health Equity for Jefferson Health. In 2000, Dr. White joined Thomas Jefferson University Hospital’s Center for Urban Health (CUH). She developed the community based diabetes self-management education and support program that received accreditation from the American Association of Diabetes Educators in 2010. Dr. White created a distance-learning platform and has provided diabetes education via zoom video conferencing since 2016.  She is a Master Trainer for the National Diabetes Prevention Program and coordinates the CUH diabetes prevention program that received Center for Disease Control full recognition in 2017. Dr. White has served as nurse practitioner and lead instructor for Diabetes Information and Support for Your Health (DISH), group visit at the Jefferson Department of Family and Community Medicine for over 10 years.

Neva White, DNP, CRNP, CDCES

Executive Director of the Frazier Family Coalition for Stroke Education and Prevention

In this episode, we’re talking to guests from Thomas Jefferson University Hospital and the Frazier Family Coalition for Stroke Education and Prevention. They'll discuss an initiative, "Advancing Health Equity and Stroke Prevention through Collaboration," that is being conducted to leverage health as a catalyst to help Philadelphians reach their full potential by addressing the drivers of health and health outcomes and how these efforts fit into larger programs to fight inequities. 


Fighting Healthcare Disparities | Health Equity and Stroke Prevention

This episode is part of a series regarding the ECRI and the ISMP Patient Safety Organization's (PSO) annual Deep Dive report.The 2021 Deep Dive report focuses on issues of racial and ethnic disparities in healthcare. Research has repeatedly confirmed that members of racial and ethnic minority groups are more likely to experience disparities in care, including having an increased risk of being uninsured or underinsured, lacking access to care, and experiencing worse health outcomes for treatable and preventable conditions.In this episode, we’re talking to guests from Camden Coalition of Healthcare Providers, serving Camden, New Jersey, residents to improve the lives of people with complex health and social needs. The Camden Coalition also works to help patients across the country through the Coalition's National Center for Complex Health and Social Needs. We'll talk about how the Coalition's mission is to improve care for people with complex health and social needs by implementing person-centered care programs that address not only illness but strive to overcome social barriers to health and enhance wellbeing.&nbsp;

Kathleen Noonan is the Chief Executive Officer of the Camden Coalition of Healthcare Providers, a nonprofit healthcare innovator that recently launched the National Center for Complex Health and Social Needs. In 2008, Kathleen co-founded PolicyLab at Children’s Hospital of Philadelphia to connect clinical research with real-world health policy priorities. She earned a B.S. in Psychology from Barnard College and a J.D. from Northeastern University. She loves her time with family and friends.

Kathleen Noonan

Chief Executive Officer, Camden Coalition of Healthcare Providers

Natasha Dravid joined the Camden Coalition in 2013 and serves as Director of Clinical Redesign Initiatives. In this capacity, Natasha is responsible for the strategy and operations of the Camden Coalition Medicaid Accountable Care Organization and for managing contract relationships with Medicaid managed care organizations for the delivery of programming the serves individuals with complex health and social needs. Natasha holds an MBA from the Yale School of Management and a BA in English from Haverford College.

Natasha Dravid

Senior Director, Clinical Redesign Initiatives, Camden Coalition of Healthcare Providers

In this episode, we’re talking to guests from Camden Coalition of Healthcare Providers, serving Camden, New Jersey, residents to improve the lives of people with complex health and social needs.


Fighting Healthcare Disparities | Person-Centered Care Programs

This episode is part of a series regarding the ECRI and the ISMP Patient Safety Organization's (PSO) annual Deep Dive report.The 2021 Deep Dive report focuses on issues of racial and ethnic disparities in healthcare. Research has repeatedly confirmed that members of racial and ethnic minority groups are more likely to experience disparities in care, including having an increased risk of being uninsured or underinsured, lacking access to care, and experiencing worse health outcomes for treatable and preventable conditions.In this episode, we’re talking to guests from Cooper University Health Care, serving southern New Jersey and Delaware. We discuss outreach around access to the COVID-19 vaccine, how they've worked to overcome those barriers, and how these efforts fit into larger programs to fight inequities.To learn more about&nbsp;ECRI and the ISMP PSO, or to request a demo, visit <a href="https://www.ecri.org/pso" rel="noopener noreferrer" target="_blank">https://www.ecri.org/pso</a>.

Dr. Porter has been at Cooper University Health Care since March of 2015.  He did his undergraduate education at Davidson College in North Carolina and his medical education at the Johns Hopkins University School of Medicine.  

He completed his residency at John’s Hopkins and a Trauma/Surgical Critical Care fellowship at PENN. 

At Cooper University Health Care, he is currently Director of the Center for Trauma Services, Trauma Medical Director and Head of Trauma, Surgical Critical Care and Acute Care Surgery. He is also the Medical Director of the Supply Chain and Medical Director of Diversity and Value.  At CMSRU, he is Professor of Surgery and the Assistant Dean for Clinical Affairs.

Dr. John M. Porter

Director of the Center for Trauma Services, Medical Director of the Supply Chain and Medical Director of Diversity and Value at Cooper University Health Care

Dr. Kirchhoff is the Patient Safety Officer at Cooper University Health Care where he actively practices Emergency Medicine as an Associate Professor at the Cooper Medical School of Rowan University. He is a trained Lean-Sigma Black Belt, and also Cooper’s Chief Innovation Officer.
In his role as Cooper’s Patient Safety Officer, Dr. Kirchhoff has implemented best practices in patient safety event reporting and review, root cause analysis, organizational dynamics. He is currently guiding Cooper through its High Reliability implementation.

Prior to his role as the Patient Safety Officer, Dr. Kirchhoff has been on key teams that have brought new business units to Cooper including Emergency Medicine Contracted Services, Urgent Care, Emergency Medical Services, and the Helicopter Transport Program. He has developed applications for Graduate Medical Education procedure tracking, hospital coding/charging and revenue cycle audit, external provider post-acute communication, and ED over-crowding surveillance.

He has served as the Medical Director for the Emergency Department, Urgent Care, Simulation Lab, and EM Ultrasound.

Michael Kirchhoff, MD FACEP

Patient Safety Officer at Cooper University Health Care

In this episode, we discuss healthcare disparities with outreach around access to the COVID-19 vaccine, how they've worked to overcome those barriers, and how these efforts fit into larger programs to fight inequities


Recent Episodes

SEASON 1

Top Patient Safety Concern–Staffing Shortages

Fighting Healthcare Disparities | Supporting the Refugee Community

Overcoming Challenges with Wound Care Biologics

Fighting Healthcare Disparities | Health Equity and Stroke Prevention

Fighting Healthcare Disparities | Person-Centered Care Programs

Fighting Healthcare Disparities | COVID-19 Vaccine Access

About The Show

Smart Healthcare Safety from ECRI

Paul Anderson

Director, Patient Safety, Risk, & Quality Publications